# Bookessa online appointment booking system Bookessa is a web-based booking system for businesses that operate through appointments. Customers choose a service, see real availability, select a time and confirm a booking. Businesses manage appointments, availability, staff, customers and reminders from one place. ## Who Bookessa is for Bookessa is not limited to one industry. It is designed for any business where a customer chooses a service and reserves a time. This includes beauty and wellness, health practices, consulting and advisory services, fitness and coaching, education and experiences, and professional and local services. ## Core booking capabilities - Customer-facing online booking page, booking link and website embed. - Unlimited bookings on every plan. - Service, schedule and availability configuration, including buffers and lead times. - Booking confirmations and reminders, and self-service rescheduling for customers. - Customer records, attendance and no-show tracking. - Team scheduling, leave and timesheets (Basic and above). - Your own logo and booking-page presets on every plan; your own workspace theme and brand colours on Premium and Pro. - No booking commission and no hidden platform fees. Bookessa does not collect payments from a business's customers. ## AI booking assistant The AI booking assistant answers approved questions about a company and books appointments during the conversation on the company's website. Premium includes 6,000 monthly AI credits and Pro includes 14,000. Purchased credits are available on every plan, and automatic top-ups are optional. Normal online booking works without AI credits. ## Plans and prices ### Solo — EUR 19 per month For one owner and one location: a professional booking page, unlimited bookings, reminders and confirmations, customer records and personal tracking, basic reports, booking presets and your own logo, and 1,000 AI credits once to try the assistant. ### Basic — EUR 49 per month Everything in Solo, plus unlimited team members at one location, team scheduling, leave and timesheets, customer insights and private files, full booking-page design, and 1,000 AI credits once to try the assistant. ### Premium — EUR 99 per month Everything in Basic, plus unlimited locations, advanced reports, your own workspace theme and brand colours, and 6,000 monthly AI credits for the booking assistant. ### Pro — EUR 149 per month Everything in Premium, plus removal of Bookessa attribution, paired attendance kiosks, QR and GPS check-in verification, and 14,000 monthly AI credits. Solo and Basic include basic reports: revenue, bookings, average ticket and customers over the last 7 or 30 days. Premium and Pro include advanced reports: capacity and quiet hours, per-person team performance, branch comparison, 90-day and 12-month periods, and CSV export. Prices are monthly and include VAT. The price shown is the price paid, in every country. ## Free trial Businesses can create and configure a private Bookessa workspace without a card. Publishing requires a payment method. Solo and Basic are then free for 30 days and bill on day 31 unless cancelled; Premium and Pro bill from the day they are chosen. AI assistant and Pro capabilities activate with their respective paid plans. No booking commission is charged. ## Frequently asked questions ### Does Bookessa charge per booking? No. Bookessa does not take a commission or add a platform fee to bookings. Every plan includes unlimited bookings. ### Can Bookessa work with an existing website? Yes. The booking experience can be linked from or embedded into an existing website on every plan. The customer assistant is available using included or purchased AI credits. ### Is AI usage included? Solo and Basic include 1,000 AI credits once, to try the assistant. Premium includes 6,000 monthly AI credits and Pro includes 14,000. Purchased credits are available on every plan. ### Is VAT included? Yes. Prices include VAT; the price shown is the price paid, in every country. ## Contact Email hello@bookessa.com or visit https://bookessa.com/.